Disabled passengers should give information about their needs when they check in - when you go to give your baggage and get your boarding pass.  This way you can be given assistance to board the plane, when you arrive at your destination, and also with transit to other flights.

Transit can be particularly difficult in a different language.  Passengers who are deaf or hard of hearing may not hear announcements: you can clearly write down where you need to go. 

Planning in advance: A deaf student on her first foreign visit prepared a paper "I am deaf.  I cannot hear.  I can read your lips if you speak clearly".  Because we prepared this in advance the student was less worried about "what might happen if..." and had a pleasant journey. 

A student with Irritable Bowel Syndrome was anxious about his first flight.  Until the project he had never dared get on a plane: ...just in case he suddenly needed to go to the toilet.  We looked at all the points where there were toilets: in the airport before check-in, at the gate waiting to board, on the airplane...  The only place without was the bus going to the airport: no different from any bus journey he did everyday.  

Special diets: If you want a special diet, you must tell the airline when you buy your ticket: It is too late when you arrive at the airport.  M

MIUSA Travel Tips for disabled passengers (prepared by Mobility International USA)

Arriving at Ankara:

• Esenboga Airport information 
• Getting to Ankara: Some of you will be collected from the airport (we will contact you personally).  Others will take the airport shuttle bus (HAVAS, pronounced Havash).  Buses leave every 30 minutes and take about 30 minutes to get to the centre of Ankara; the cost is 10 TL per passenger; Note these buses are suitable for people who can climb up steep stairs, walk along the narrow corridor and fit into the regular seats.  Tell us if you need alternative transport!  For this project, you will get off at the first stop: 'HAVAS Hipodrom/ Gar': there is only a small building, and the car park is next to it.  TIU transport will wait for you there.  [Do not get off at the second stop, Ankara's large central bus station ASTI]

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